
A seller can replace the original battery of a phone without mentioning that in the description. You can also order a phone in good condition but have it arrive with visible scratch marks and a bad screen. As with any other company, not all customers will have a good experience with Back Market. Sitejabber is another website that allows consumers to leave reviews on Back Market’s services. With more than one thousand views, you can get a clear idea of how the company functions. In this section, we’ll provide you with reviews written by consumers who ordered various items from Back Market.
Phone Is Bugging All The Time
- However, some users question the “self-cleaning” claims, viewing them more as antimicrobial enhancements rather than a replacement for regular laundering.
- They come with the refurbisher’s packaging, which can vary depending on the seller, the brand, and the product.
- You can read reviews of individual sellers on their profiles to get an idea of their consistency.
- From the body to the software, they ensure that the various components of the device are still working.
- Make up your own mind before trusting a back market refurbisher or the warranty that back market applies to there sellers products.
- This analysis draws from various sources to provide a balanced perspective.
Whether you’re looking for affordable electronics or trying to make an eco-conscious purchase, Back Market offers a compelling solution. In this guide, we’ll explore everything you need to know, from customer feedback to shipping details, to help you decide if it’s the right platform for you. With the ever-growing concern over scams and counterfeit products, it’s essential to know whether Back Market is a trustworthy platform to purchase refurbished electronics. Back Market is entirely legit and has gained a positive reputation for providing customers with high-quality refurbished tech at affordable prices. This article compiles feedback from various sources, including customer testimonials, social media, and review platforms, to help you decide if these vitamins are right for you. Based on these BackMarket reviews, the platform appears legitimate but inconsistent.
So if something goes wrong after a few months, you’re covered. That being said, there have been a few negative reviews for Back Market. These are devices that have been checked, refurbished, and cleaned by the manufacturer or an authorized partner! These devices compare pretty well to brand-new ones, with official packaging and accessories included.
Asgoodasnew Electronics GmbH
This poor workmanship caused the phone to shatter. We contacted Backmarket who are now saying it is not under warranty because it’s damaged! It appears that Backmarket outsource their sales AND repairs, they don’t actually scrutinise the quality or condition of these units, nor the people that represent them. Because of the poor quality of the phone and workmanship that was carried out, we have spent £331 on a useless unit and Backmarket are not interested.
I Was Hesitant But Boy Am I Happy I Took The Plunge
We have been delighted with what we have bought from them – samsung phone, Samsung tablet. They sent me a phone that’s not even inspected, much less refurbished. I got a phone with a camera that doesn’t work at all. When I FINALLY got a reply via email from their “team”, they wanted me to take pics of the return box to send send it back.
Wide Product Selection
Purchasing refurbished products reduces e-waste and supports eco-friendly consumption—a win for both your wallet and the planet. I have used them many times,but this is the first time I traded in a I phone. They give this info to the company that that took my trade.
How To Verify Product Quality
It has a 4.7/5 stars rating on Trustpilot, a reliable site that verifies all reviews. Plus, all items Back Market sells come with a warranty of six months or more. So, we can say Back Market is legit and trustworthy. Back Market is a market for refurbished tech products like iPhones, iPads, Macbooks and more. It claims to have an easy-to-use platform for buying discounted tech. Buyers on Trustpilot generally have positive things to say about Back Market, mentioning reasonable prices and satisfactory product quality.
Real Back Market Reviews From Reddit, Trustpilot, And Tech Blogs
Create your account and connect with a world of communities.
I Have Already Submitted A Review
Back Market pledges quality products and top-notch customer service. Their customer service staff is accessible 24/7 for any queries or worries. Communication with sellers is straightforward, fostering transparency and trust. Should issues arise, Back Market provides a supportive customer service to assist us promptly.
That said, Back Market remains a marketplace, not a direct seller. So take care choosing reputable sellers and checking details. If you do, Back Market can offer significant savings with minimal risk. In our quest to uncover the truth about Back Market, we have diligently examined a variety of sources. We can confidently affirm that Back Market stands as a reliable platform for securing refurbished electronics.
Its mission is to provide sustainable and reliable alternatives to buying new products at a fraction of the cost. Back Market provides a platform for certified refurbishers who are rigorously vetted. These professionals are required to meet specific quality benchmarks before their products appear on the website.
Understanding Warranty And Returns
Whether it’s tech gadgets or trending products, Spocket ensures fast shipping and exceptional quality to help you succeed in your business journey. For buyers, Back Market provides a simple and secure shopping experience. Customers can search for their desired products, such as iPhones and Macbooks, compare prices, and read reviews before making a purchase. Each item includes a detailed description of its condition, ensuring transparency.
Cons include not getting the newest model, no packaging/accessories unless specified, and longer delivery times. Back Market uses secure payment gateways to ensure your financial information is safe. They also allow you to track your order from the moment you place it until it arrives at your door. Made a simple question about a product that I really wanted to buy, no answer. I just can imagine the support if something is wrong. Bouight an iPad 5 not even 3 months ago and is not turning on anymore then contacted them for the garantie for multiple days and they are not responding.